Shipping policy

Please note that goods are only shipped Monday-Friday, excluding bank holidays. Shipping times begin 12hrs after when you receive the shipping confirmation email.

Please note that once your order is shipped, we are unable to amend the delivery address or method, or any details within your order, such as product, number of products, size, colour.

A signature will be required on delivery, and someone else can sign for the package if necessary.

If you are not home to receive the delivery, our courier will re-attempt delivery on the next working day.

We deliver nationwide straight at your doorstep or office within 2 to 4 working days

Most of our international orders are shipped on a DDP (Delivery Duties Paid) basis. This means that taxes and duties will be added at the checkout accordingly, and the cost of this depends on the country you are based.

The following countries are shipped with No Duties Paid:

South Africa

Namibia

Botswana

Zimbabwe

Any other country or region outside the above list is subject to pay taxes & duties set by their country upon delivery.
Please note, these fees are the sole responsibility of the customer and are non-refundable, even if you return your order.

Click and Collect

To collect your order from a store, you will be required to show:

Confirmation email, official photo ID (passport or driving licence) and payment card used for the order.